We offer complimentary worldwide standard shipping on all orders.

Express delivery is available at an additional cost, to be borne by the customer. Please contact us to arrange the same.

You will receive an email once your order has been dispatched from our fulfilment centre. This email will include tracking details and an estimated delivery date.

Additionally, customers in Indian will receive a tracking link via WhatsApp.

Alternatively, you may track your order here: https://almostgods.shiprocket.co/tracking

All orders are processed within 1–2 working days (Monday to Friday).

Once shipped, delivery typically takes 3–5 business days, subject to courier timelines and unforeseen delays.

We offer complimentary standard shipping. Express delivery is available at an additional cost, to be borne by the customer. Please contact us to arrange the same.

Once you place an order, we’ll process it within 2 working days (Monday to Friday). Once your order is shipped, we’ll send the tracking details to you by email or WhatsApp. 

Complimentary standard international shipping is provided. Please note: International customers are responsible for any customs duties, import taxes, or charges levied by the destination country.

If your order has not arrived within the expected delivery window, kindly contact us for assistance.

If tracking confirms delivery but you have not received the order, we recommend waiting up to 48 hours, as couriers may occasionally mark deliveries in advance. If your order still has not arrived, please contact us.

If your package has been returned to our warehouse, please contact us for further assistance.

Yes, provided the order is still being processed. Once an order has been shipped, the delivery address cannot be modified. If you need to request a change, please contact us immediately, and we will confirm whether it is possible.

We accept returns and exchanges within 30 days from the date of purchase. To be eligible for a return or exchange, items must be:

• Unused and unworn
• In original condition
• With all original tags attached

Items that have been altered, customised, or purchased on sale are not eligible for return or exchange.

To initiate a return, please submit your request through our Returns Portal.

Once your request is submitted and approved, our team will arrange a pickup from your registered address.

After the item is received at our facility, it will undergo a quality inspection to ensure it meets our return eligibility requirements (unused, in original condition, with all original tags attached). Once the inspection is successfully completed, your return will be processed based on the option selected during your return request:

1. Store Credit

Store credit will be issued in the form of a discount code and shared with you via email. It can be used toward any future purchase on our website and in-store and is valid for 6 months from the date of issue.

Choosing store credit ensures you receive the full refund amount, with no deductions.

2. Refund to Original Payment Method

If you select a refund, it will be processed after approval and reflected in your account within 5-7 business days.

• For prepaid orders, a ₹100 return shipping fee will be deducted from the refund amount.
• Please note that the ₹250 cash on delivery fee is non-refundable.
  

Please note that all returns are processed only after the item has been received and approved by our quality team.

To initiate an exchange, please submit your request through our Exchanges Portal.

Once your exchange request is submitted and approved, our team will arrange a pickup from your registered address.

After the item is received at our facility, it will go through a quality inspection to ensure it meets our exchange eligibility criteria (unused, in original condition, and with all original tags attached). Once the inspection is successfully completed, we will proceed with your exchange request and ship the replacement item.

Please note:

• We offer one exchange per purchase which means once an item has been exchanged, it cannot be exchanged again.
• The replacement product must be of equal or greater value. Any price difference must be paid before the new item is shipped.
• You can also opt for an in-store exchange in Delhi or Mumbai.

Processing times may vary depending on product availability and delivery timelines.

For international orders, please contact us with your order number and reason for return. We will arrange a DHL pickup from your location.

Once the item reaches our warehouse, it will undergo a quality check. Upon approval, we will either:

• Process a refund (or issue store credit, as per your preference), or
• Dispatch a replacement if you’ve requested an exchange.

Store Credits are issued when a return is processed and you choose store credit instead of a refund.

Once your returned item has been received and approved after inspection, the full order amount will be issued to you as store credit in the form of a discount code. This code will be sent to you via email and can be applied during checkout on your next purchase.

If your order value exceeds the store credit amount, the remaining balance can be paid using your preferred payment method.

Please note:

• Store credit codes are valid for 6 months from the date of issue.
• Store credits can be used along with other ongoing offers or promotions, unless stated otherwise.
• Store credits are non-transferable.
• Returns for purchases made using store credits will be issued back as store credits only.

Each product page includes a size chart and the fit details. If require further assistance please contact us, and we will be happy to recommend the most suitable size for you.

Care instructions are provided on each product page, as care requirements may vary by piece.

We recommend always following the care label attached to your garment.

Some items may be restocked, while others are produced in limited runs. To be notified if a product becomes available again, please use the “Notify Me” button on the product page. You will receive an email notification once the item is restocked.

To confirm product availability of a specific product in-store, please contact us or reach out to the store directly. The store’s contact information can be found here.

Tether is designed to fit similar to most popular brands, with a slightly sharper silhouette.

To find your size, measure your foot from heel to longest toe and refer to our size chart. If you already wear sneakers with a similar silhouette, your usual size is a good starting point.

They fit true to size.

These are low-top sneakers with a clean, slim profile and rounded front.

• Upper: Hairy suede (textured, premium finish)
• Inner lining: Soft leather
• Laces: Cotton
• Sole: Thermoplastic Rubber (TPR) with patterned grip

The sole is flexible, provides good traction for everyday surfaces, and includes a cushioned layer for comfort and posture support.

Lace lengths:

• Main laces vary by size (approx. 36–46 inches)
• Side/decorative laces range between 100–120 inches depending on size

The sneakers are midweight and designed for daily use. They offer:

• Moderate breathability due to partial unlined construction
• Good cushioning and support for casual wear
• Moderate arch support 
• Reliable grip for everyday surfaces

Cleaning:

• Use a suede brush to remove surface dirt
• For stains, use a suede cleaner applied to a brush or cloth
• For deeper cleaning, use only foam from mild detergent (avoid soaking)
• Use a suede eraser for scuffs
• Brush again after cleaning to restore texture

Care tips:

• Use a suede protector spray
• Avoid rain and mud
• Use shoe trees to maintain shape and reduce creasing

Storage:

• Keep in a cool, dry place
• Store in a dust bag or box

Suede softens slightly over time but does not stretch significantly.

The piece is constructed in untreated suede, selected for its tactile quality and natural variation. With wear, the texture and tone gradually evolve, allowing each pair to develop a unique character and identity over time.

Cancellations:
Orders can be cancelled within 24 hours of placement or before dispatch, whichever occurs first.

Exchanges:
Exchange requests must be raised within 48 hours of delivery and are only applicable in the following cases:

• Size issues (subject to availability)
• Incorrect/defective product received.

Please note: Exchanges for style or colour changes are not permitted.

If the requested size is unavailable, store credit will be issued.

Returns:
We do not offer returns for sneakers.

Damaged or Defective Products:
In exceptional cases, store credit will be issued following review by our team.

We accept returns and exchanges within 30 days from the date of purchase. To be eligible for a return or exchange, items must be:

• Unused and unworn
• In original condition
• With all original tags attached

Items that have been altered, customised, or purchased on sale are not eligible for return or exchange.

To initiate a return, please submit your request through our Returns Portal.

Once your request is submitted and approved, our team will arrange a pickup from your registered address.

After the item is received at our facility, it will undergo a quality inspection to ensure it meets our return eligibility requirements (unused, in original condition, with all original tags attached). Once the inspection is successfully completed, your return will be processed based on the option selected during your return request:

1. Store Credit

Store credit will be issued in the form of a discount code and shared with you via email. It can be used toward any future purchase on our website and in-store and is valid for 6 months from the date of issue.

Choosing store credit ensures you receive the full refund amount, with no deductions.

2. Refund to Original Payment Method

If you choose a refund to your original payment method, a processing fee of 5% will be deducted from the refund amount. This fee covers the payment gateway charges and other transaction costs incurred during the original purchase.

Please note:

• Refunds to the original payment method may take 5-7 business days to reflect in your account, depending on your bank or payment provider.
• We recommend choosing store credit to receive the full refund amount without any deductions.

To initiate an exchange, please submit your request through our Exchanges Portal.

Once your exchange request is submitted and approved, our team will arrange a pickup from your registered address.

After the item is received at our facility, it will go through a quality inspection to ensure it meets our exchange eligibility criteria (unused, in original condition, and with all original tags attached). Once the inspection is successfully completed, we will proceed with your exchange request and ship the replacement item.

Please note:

• We offer one exchange per purchase which means once an item has been exchanged, it cannot be exchanged again.
• The replacement product must be of equal or greater value. Any price difference must be paid before the new item is shipped.
• You can also opt for an in-store exchange in Delhi or Mumbai.

Please contact us for further assistance.

For international orders, please contact us with your order number and reason for return. We will arrange a DHL pickup from your location.

Once the item reaches our warehouse, it will undergo a quality check. Upon approval, we will either:

• Process a refund (or issue store credit, as per your preference), or
• Dispatch a replacement if you've requested an exchange.

Store Credits are issued when a return is processed and you choose store credit instead of a refund.

Once your returned item has been received and approved after inspection, the full order amount will be issued to you as store credit in the form of a discount code. This code will be sent to you via email and can be applied during checkout on your next purchase.

If your order value exceeds the store credit amount, the remaining balance can be paid using your preferred payment method.

Please note:

• Store credit codes are valid for 6 months from the date of issue.
• Store credits can be used along with other ongoing offers or promotions, unless stated otherwise.
• Store credits are non-transferable.
• Returns for purchases made using store credits will be issued back as store credits only.

Yes. We currently have two stores located in Delhi and Mumbai. For more details including address and contact information, please click here.

Our stores are open every day from 12 PM to 8 PM, except on certain public holidays when they remain closed.

Yes. If the item you are looking for is not available in-store, our team can place an order for you and it will be shipped directly from our warehouse.

Yes. Please bring your order details along with the item in its original condition. After a quick quality check, you may either:

Select another piece from the store, or

Have our team process a refund for you.

All standard payment methods, including credit/debit cards, UPI, wallets, EMI options, and Cash on Delivery (COD), will be available at checkout.

Yes, store credit and gift cards can be applied to your order at checkout.

Please refer to the size charts available on each product page.

For reference, our tees come in three different fits - regular, relaxed, and boxy. Be sure to check the fit before purchasing to find the best option for you.

You will receive an order confirmation via email, as well as WhatsApp shortly after.

Orders are shipped Monday to Saturday, excluding public holidays.

Within India: Orders will be delivered within 7-10 working days. Once your order is ready to ship, you’ll receive tracking details via WhatsApp.

International: Orders will be delivered within 10-14 working days. Once your order is ready to ship, you’ll receive tracking details via WhatsApp.

We offer complimentary shipping on all of our orders.

Please note that import duty charges for international orders are borne by the customer. We kindly advise you to check with your country’s customs office to determine your local import duties and taxes before making a purchase.

Gift cards are prepaid vouchers that can be used to make purchases on our website and in-store. They can be purchased for yourself or gifted to someone else for use on future orders.

Once you purchase a gift card, it will be issued in the form of a unique code sent to your registered email address. This code can be applied during checkout while placing an order.

If your order value exceeds the gift card amount, the remaining balance can be paid using your preferred payment method. If your order value is lower than the gift card value, the unused balance will remain available for future use.

Please note:

• Gift cards are valid for 6 months from the date of issue.
• It can be used along with other ongoing offers or promotions, unless stated otherwise.
• Gift cards are non-transferable and cannot be exchanged for cash or refunded.
• In case of returns for orders placed using a gift card, the refunded amount will be credited back to the same gift card.

You can refer to the original email with the gift card details to view both the remaining balance and the expiry date. Please contact us for any further assistance.

The Archive Sale is a limited-time sale where Almost Gods opens up past collections and archived designs at special pricing with no restocks.

For all previous customers, the Almost Gods Archive Sale begins with Private Access, followed by Early Access for signed-up members, and then General Access for the wider audience.

All information related to the same will be communicated through our official channels.

No, all sales are final. We won't be able to accept returns or exchanges on Archive items. Please check product details carefully before purchasing.

Due to increased order volumes, orders placed over the Archive period cannot be amended or cancelled. All sales are final.

Due to the high volume of orders during the sale, we won't be able to make any changes once an order is placed. This includes order details like changing sizes or colours, adding products, or altering your shipping address. Please double-check your details before completing your purchase.

All standard payment methods, including credit/debit cards, UPI, wallets, EMI options, and Cash on Delivery (COD), will be available at checkout.

Yes, store credit and gift cards can be applied to your order at checkout.

Please refer to the size charts available on each product page.

For reference, our tees come in three different fits - regular, relaxed, and boxy. Be sure to check the fit before purchasing to find the best option for you.

You will receive an order confirmation via email, as well as WhatsApp shortly after.

Orders are shipped Monday to Saturday, excluding public holidays.

Within India: Orders will be delivered within 7-10 working days. Once your order is ready to ship, you'll receive tracking details via WhatsApp.

International: Orders will be delivered within 10-14 working days. Once your order is ready to ship, you'll receive tracking details via WhatsApp.

We offer complimentary shipping on all of our orders.

Please note that import duty charges for international orders are borne by the customer. We kindly advise you to check with your country's customs office to determine your local import duties and taxes before making a purchase.