SHIPPING & RETURNS

Shipping Information

As soon as an order is accepted, the delivery time for your shipment will begin. This includes a period of 2 working days in which our warehouse will process and dispatch your shipment from Monday through Friday. In case of restocking, the shipment period may take longer and one of our staff members will send you a notification of delay via email.

If an item in your order isn’t immediately available in our warehouse, then please allow 1 to 2 weeks for your purchase to be processed. Your order may be processed in multiple shipments, in which case you will be notified of the tracking number when each shipment occurs.

We provide free standard shipping globally. For express delivery, the shipping charges will be borne by the customer.

Taxes and Duties

The prices of products are inclusive of taxes but exclude customs duties. All applicable duties shall be borne by the customer.

Return & Exchange Policy

Eligibility

  • Items must be returned within 30 days of delivery.
  • Items must be unused, in their original condition, and with all tags attached.
  • Items marked as final sale or customised pieces are non-returnable and non-exchangeable.

How to Initiate a Return or Exchange

India: You can process your return or exchange via our Product Returns Portal or contact us via WhatsApp at +91 83680 44494

International Customer: Contact us on WhatsApp at +91 83680 44494 with your order number and reason for return or exchange.

Shipping

India Customers: A pickup will be scheduled for your item(s) once your return or exchange request has been processed. Our courier partner will collect your order within 1 to 5 days. A return shipping cost of Rs. 100 will be deducted from your refund unless the return is due to a damaged or incorrect item.

International Customers: Customers are responsible for shipping their orders back to us using a tracked shipping method. We will provide a pre-paid shipping label for all eligible returns or exchanges.

Guidelines

  • Exchanges will be processed only for the same amount as the original order value or a higher amount.
  • Exchange orders are not eligible for returns or store credit. Exchanges are final and cannot be reversed for a refund once initiated.
  • Refunds will be processed within 2-3 business days after the product reaches our warehouse and runs through a quality check within 24 hours. Thereafter on approval, the refund will reflect in your original payment mode within 20 business days.
  • If an order is canceled after the product has been shipped from our warehouse, the refund will be then processed only after it reaches back to our warehouse and runs through the quality check. On approval, the standard refund procedure will then be followed.

If you have any questions or need assistance, feel free to contact us via Email or WhatsApp.

PAYMENT METHODS

We accept payments via

Cash on Delivery available in India.